Q. What are you listening for as somebody describes their family, where they're from, etc.?
A. You're looking for a really strong set of values. You're looking for a really good work ethic. Really good communication skills. More and more, the ability to speak well and write is important. You know, writing is not something that is taught as strongly as it should be in the educational curriculum. So you're looking for communication skills.
You're looking for adaptability to change. You're looking at, do you get along well with people? And are you the sort of person that can be a part of a team and motivate people? You know, do you have the emotional I.Q.?
It's not just enough to be able to just do a nice PowerPoint presentation. You've got to have the ability to pick people. You've got to have the ability to communicate. When you find really capable people, it's amazing how they proliferate capable people all through your organization. So that's what you're hunting for.