Office Coach: 'Helicopter parent' causes friction

McClatchy-Tribune News Service
:

Q The mother of one of my employees recently called my boss to complain that her daughter "Angie" was being overworked. Angie was upset because some required training made it difficult for her to complete her regular duties, so I quickly resolved the problem by changing her training schedule.
However, I was completely shocked that Angie had been afraid to talk to me directly and that her mother felt a need to contact my manager. With Angie's permission, I called her mother, who said she was just worried about her daughter's health.

Apparently, the suggestion to call my boss came from our receptionist, who is a personal friend of Angie's mother. I don't understand why the receptionist never told me about this, because we have always had a great relationship.

The fact that all these people have been talking behind my back has me very upset. As Angie's supervisor, I feel I should have been given more respect. What should I do?

Posted by Jim Zellmer at October 11, 2011 1:48 AM
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