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April 30, 2013

Failure To Manage

Charlie Mas:

That represents a grievous failure to manage. That's a simple fact. The absence of any assessment of the quality and efficacy of these programs constitutes an indisputable failure to manage the programs. How can the District make decisions based on data if there is no data?

The Board has a duty to oversee the district's management - not to meddle or micromanage, but to confirm that the management work is getting done. Given the poor documentation, rapid turnover at the executive level, and history of non-management, this duty carries more than ordinary weight.

Towards that end, the Board conducted a work session to review the management of two of these efforts - Advanced Learning and Native Education. The Board not only noticed the absence of reports on the quality or effectiveness of these programs, but throughout the department. Director Carr decried the absence of any meaningful metrics or benchmarks for the entire C & I operation. She noted the absence of Key Performance Indicators. Others noted the mismatch between objectives, measures, and targets for the department. It wasn't lost on them.

Posted by Jim Zellmer at April 30, 2013 1:31 AM
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