Wendy Kopp:

Tech visionary Steve Jobs understood better than anyone the impulse to believe that technology can solve our most complex societal problems. “Unfortunately it just ain’t so,” he said. “We need to attack these things at the root, which is people and how much freedom we give people. … I wish it was as simple as giving it over to the computer.”
That’s certainly true when it comes to education, particularly in impoverished communities.
As a founder of two organizations that recruit top college graduates to expand educational opportunity, I’ve spent a lot of time examining what’s at work in successful classrooms and schools over the past two decades. In every classroom where students are excelling against the odds, there’s a teacher who’s empowered her students to work hard to realize their potential. Whenever I ask the leaders of successful schools their secret, the answer is almost always the same: people, people, people. They are obsessed with recruiting and developing the best teams.