Lessons for higher education reformers

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In response to growing concerns about the US higher education system, policymakers have launched a range of efforts to improve the system’s quality. But this
is easier said than done. The system is populated with a diverse array of programs offered through a mix of public, nonprofit, and for-profit providers. Further- more, the outcomes that students and the public care about are frequently difficult to measure and are integrally tied to the characteristics and behavior of students themselves. All these factors confound efforts to improve quality.

In reality, however, numerous sectors suffer from these challenges in one way or another. Policymakers should, therefore, look to learn from efforts to ensure quality, accountability, and consumer protection in these other sectors. In that spirit, this paper examines four sectors that face many of these same challenges: health care (with a focus on transparency efforts), workforce development (specifically, the system’s long-standing emphasis on outcome measurement and accountability), charter schools (a model of deregula- tion and delegated oversight), and housing finance (an example of risk sharing).