Outsourcing digital education services

Taylor Swaak

The writing was on the wall: The University of Maryland Global Campus was restructuring again.

The vice president for the college’s Digital Teaching and Learning unit had left “cryptically” in February, two UMGC employees told The Chronicle. Around the same time, the fully online university brought in the ed-tech developer LearningMate for about $2 million to move more than 500 undergraduate courses to a universal template — same navigation menus, same discussion-board setup, same grading scale.